Ordering by Telephone

USA and Canadian Residents call toll-free 1-888-728-2465
All others call +1-740-374-9949
Telephone Technical Support and Ordering is available during our Standard Hours.

Time Zone	Opening Time	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday	Sunday
Eastern USA - New York/Atlanta	9 AM	to 9 PM	to 9 PM	to 9 PM	to 5 PM	to 5 PM	to 12 Noon	Closed
Central USA - Chicago/Dallas	8 AM	to 8 PM	to 8 PM	to 8 PM	to 4 PM	to 4 PM	to 11 AM	Closed
Mountain USA - Salt Lake/Phoenix	7 AM	to 7 PM	to 7 PM	to 7 PM	to 3 PM	to 3 PM	to 10 AM	Closed
Pacific USA - Seattle/Los Angeles	6 AM	to 6 PM	to 6 PM	to 6 PM	to 2 PM	to 2 PM	to 9 AM	Closed
Greenwich Mean Time - London	14:00	to 02:00	to 02:00	to 2:00	to 23:00	to 23:00	to 17:00	Closed
India - Mumbai/Delhi/Calcutta	19:30	to 07:30	to 07:30	to 7:30	to 04:30	to 04:30	to 22:30	Closed
Eastern Australia - Melbourne/Guam	00:00	to 12:00	to 12:00	to 12:00	to 11:00	to 11:00	to 05:00	Closed

Know which printers and cartridges you have.
We accept American Express, VISA, Mastercard, and Discover.
We accept US and Canadian Money orders for US funds, as well as your personal check. However, we may wait for your check to clear the bank before we ship. See the Postal Mail Order Form for assistance in ordering by mail.
COD orders are also accepted but there is a $7.50 COD fee. COD orders must be paid by cashier's check, certified check, or money order -- no personal or business checks accepted.
You may get our voicemail occasionally.
We check it regularly, and will return calls left on Sundays. You may leave a message after the tone. Please leave us a detailed message and we will call, email, or fax you an answer.

USA Residents call tollfree 1-888-728-2465 9 AM to 9 PM EST Mon-Thur, til 5 PM Fri, Noon Sat . Others use +1-740-374-9949